Welcome to the CulinaryCraft platform! These Terms of Use govern the relationship between CulinaryCraft and users of the platform. By using our site and programs, you agree to the terms below. If you do not agree to the terms, please stop using our services.
1. General Provisions
Scope: These terms apply to all users of the CulinaryCraft platform, including registered course participants and site guests.
Acceptance of Terms: By using the CulinaryCraft platform, you agree to these Terms of Use. We reserve the right to change the terms and notify users of updates. We recommend that you periodically check the Terms of Use to familiarize yourself with the current version in a timely manner.
Age Restriction: The platform is intended for users over 18 years of age. If you are under 18, please stop using the platform.
2. Registration and Account Creation
Account Creation: To access CulinaryCraft courses, users must register with a valid name and email. The user is responsible for the safety of their account data and undertakes not to transfer them to third parties.
Data relevance: The user undertakes to provide accurate and current data upon registration and to keep it up to date. CulinaryCraft is not responsible for errors in the provision of services caused by incorrect information on the part of the user.
3. Payment for programs and refund policy
Cost of programs: The cost of each program is indicated on the description page and may vary depending on the content and duration. CulinaryCraft reserves the right to change prices, but changes will not affect already paid programs.
Payment: Payment is made through secure payment systems. CulinaryCraft does not store or process bank card data; all payment transactions are processed through our payment partners.
Payment confirmation: After successful payment, the user gets access to the program. In case of technical problems with payment or activation of the program, the user can contact the support service.
Refund Policy: Refunds are possible within 14 days from the date of payment, if the user has not yet started training (for example, less than 10% of the materials have been viewed). If the program has already been started, no refund is provided. In some cases, a refund may be considered on an individual basis.
4. Access to programs and rules for using content
Duration of access: After payment, the user gets access to the program materials for the period specified on the program page. Access is usually provided for 12 months from the date of purchase, unless otherwise specified.
License to use content: All materials available on the CulinaryCraft platform are intended solely for personal use. The user has no right to copy, distribute, sell or publish program materials, or provide access to them to third parties.
Program updates: CulinaryCraft can update and improve program materials by adding new content, changing the structure and fixing errors. Users registered for the program get access to updates during the term of their access at no additional cost.
5. CulinaryCraft Liability
Quality of Services: CulinaryCraft strives to provide quality educational materials and services. We make every effort to ensure stable access to the programs, but we do not guarantee the absence of interruptions due to technical work or unexpected failures.
Limitation of Liability: CulinaryCraft is not responsible for the learning results, since success depends on the user's efforts and level of involvement. The platform also does not guarantee that completing the programs will provide specific results in the professional or personal sphere.
Data Privacy: We undertake to store and process users' personal data in accordance with our Privacy Policy.
6. User Obligations
Responsible Use: The user undertakes to use the platform solely for personal learning and to comply with all rules of conduct established by CulinaryCraft.
Prohibited Actions: The user is prohibited from:
Attempt to gain unauthorized access to CulinaryCraft systems;
Copying or distributing program materials;
Use the platform to post offensive, illegal, or unethical content.
Respectful Communication: The user agrees to maintain respectful communication with mentors, other students, and CulinaryCraft staff. Harassment, discrimination, and unethical behavior will not be tolerated.
7. Certificates and Proof of Program Completion
Certificate Requirements: Upon completion of a program and successful completion of all requirements, the user may receive a CulinaryCraft certificate. Depending on the program, this may include tests, practical assignments, and projects.
Certificate Use: The certificate confirms successful completion of the program, but is not an official license or diploma. CulinaryCraft is not responsible for the recognition of the certificate by employers or other organizations.
8. Changes to Terms of Use
Changes to Terms: CulinaryCraft reserves the right to change these Terms of Use. An updated version will be posted on this page, and users will be notified of significant changes. Continued use of the platform after changes are posted constitutes acceptance of the updated terms.
Modification of Services: CulinaryCraft reserves the right to modify programs, add or remove features, and temporarily suspend or terminate access to services. In the event of changes, users may be provided with access to similar or improved programs.
9. Privacy Policy
CulinaryCraft collects and processes personal data in accordance with the Privacy Policy. Using the platform means consent to this policy. In case of changes to the Privacy Policy, users will be notified and the updated version will be published on the site.
10. Dispute Resolution
Negotiations: In the event of disputes, the parties undertake to first try to resolve them through negotiations.
Applicable Law and Jurisdiction: These Terms of Use are governed by the laws of the country in which CulinaryCraft is registered. All disputes that could not be resolved through negotiations are subject to consideration in court in accordance with the current legislation.